Terms of Use

Please read the following carefully before you utilize our web site or make a purchase.
By accessing this web site you agree to these terms of use for:
www.foreverhealthy.net   and  www.foreverhealthywater.com

All users of this site agree that access to and use of this/these site(s) is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this/these site(s).

Health Disclaimer Notice
FOREVER HEALTHY and or FOREVER HEALTHY WATER  recommends that you consult with a healthcare professional prior to using any health product or discontinuing/changing your use of any medications. For any suspected or known illness or health concern always consult with a physician or healthcare provider prior to the purchase or use of any health related product. The products offered by FOREVER HEALTHY and or FOREVER HEALTHY WATER  online are not offered as a treatment or cure for any medical conditions, but only as support for various health concerns. The products, information, services and other content provided on and through this site, including without limitation any products, information, services and other content provided on any Linked Site, are provided for informational purposes only to facilitate discussions with a healthcare professional regarding treatment. The information on this web site is often provided in summary or aggregate form, and may not be construed as medical advice or instruction. All information and product descriptions on this web site are provided for educational purposes only. No action should be taken solely on the content of this web site, regardless of perceived scientific merit. Users should consult their healthcare professionals on any matter related to their health.

Information contained within this site, from FOREVER HEALTHY and or FOREVER HEALTHY WATER  and/or its affiliates, has not been evaluated by Health Canada or the FDA in the United States, and is not intended to diagnose, treat, cure or prevent any disease. The information on this web site should not be used as a therapeutic modality or as a substitute for the advice of a healthcare professional, or as a substitute for any information contained in or on any product label or packaging. Any information presented herein, or information received via telephone or email, should not be construed as the practice of medicine. FOREVER HEALTHY and or FOREVER HEALTHY WATER  is not responsible for the misuse and/or abuse of any product sold as a result of a consumer using this web site, nor is FOREVER HEALTHY and or FOREVER HEALTHY WATER  responsible for any problems or difficulties which may arise through consumer use of products sold by Forever Healthy Water. Web site users, previous and future customers who fail to consult their healthcare professional prior to the purchase and subsequent use of any product, assume the risk of any adverse/cleansing effects.

PRICING    Canadian or United States Currency for pricing.

SHIPPING
We use various shipping methods such as U.S. Post, Canada Post, UPS, Purolator, FedEx or other shippers for the best rates.
You will receive a tracking number via email once your order is shipped so that you may track your package online from the designated shipper or by calling directly.

Items that are returned  due to the wrong address being entered by the customer or due to the customer refusing the items or not picking them up from the Postal Outlet when carded, will incur additional shipping charges and/or restocking and processing fees.

If an item is damaged due to shipping, is incorrect or missing, you must report this at the time of receipt to FOREVER HEALTHY and or FOREVER HEALTHY WATER.
FOREVER HEALTHY and or FOREVER HEALTHY WATER  will not be held responsible for any items that have not been reported within 72 hours of receipt of your order from the shipper. If equipment is defective or needs repair and is covered by a Manufacturer’s Warranty, please contact us immediately.

Forever Healthy and Forever Healthy Water ships only to Canada & the United States.

TAXES are applicable to shipping rates.

Ordering, Exchange Rates, Tax and Payment Options

FOREVER HEALTHY and or FOREVER HEALTHY WATER will advise you in the case of any back orders of product so you have the option to a refund or a possible discount if there is a delay in your order.

REFUNDS/RETURNS
All sales are final. We accept NO RETURNS and issue NO REFUNDS on all our products due to several reasons: proper handling, possible tampering, quality, freshness, hygiene and liability. We have no way of knowing what someone does with the product once it is out of our hands. Therefore we never accept returns to ensure your safety, and your privilege of getting the freshest and best quality products available.

If equipment is defective or needs repair and is covered by a Manufacturer’s Warranty, Please contact the FOREVER HEALTHY and or FOREVER HEALTHY WATER
immediately.   If a refund is issued a 10-15% restocking fee may be applied, depending on the product.  If you have any issues or concerns regarding a product, please email or contact us by phone.

MANUFACTURERS’ WARRANTY
Some products offered by Forever Healthy and or Forever Healthy Water are backed by manufacturers’ limited warranties. Any and all warranties for products purchased from Forever Healthy Water are the responsibility of the respective manufacturers. All issues, claims and questions concerning product warranties should be directed to FOREVER HEALTHY and or FOREVER HEALTHY WATER and we will assist in the warranty issue/s.  No other warranty of any kind, express or implied is made by FOREVER HEALTHY and or FOREVER HEALTHY WATER respecting any and all products offered for sale. Purchasers assume all risk and liability resulting from the use of these products.  If you receive a product that is defective, contact the manufacturer right away.  Remember to register the applicable products with the manufacturer in order to qualify for the warranty.

COPYRIGHT
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Canadian and other copyright laws, and is the property of FOREVER HEALTHY and or FOREVER HEALTHY WATER. The collective work includes works that are licensed to FOREVER HEALTHY and or FOREVER HEALTHY WATER Copyright 1999-2020 FOREVER HEALTHY and or FOREVER HEALTHY WATER ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with FOREVER HEALTHY and or FOREVER HEALTHY WATER   or purchasing FOREVER HEALTHY and or FOREVER HEALTHY WATER products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Forever Healthy Water or to purchase FOREVER HEALTHY and or FOREVER HEALTHY WATER products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by FOREVER HEALTHY and or FOREVER HEALTHY WATER. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks 
All trademarks, service marks and trade names of FOREVER HEALTHY and or FOREVER HEALTHY WATER used in the site are trademarks or registered trademarks of FOREVER HEALTHY and or FOREVER HEALTHY WATER.

Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied.  To the fullest extent permissible pursuant to applicable law, FOREVER HEALTHY and or FOREVER HEALTHY WATER
disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. FOREVER HEALTHY and or FOREVER HEALTHY WATER does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. FOREVER HEALTHY and or FOREVER HEALTHY WATER
does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
FOREVER HEALTHY and or FOREVER HEALTHY WATER shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if FOREVER HEALTHY and or FOREVER HEALTHY WATER has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a FOREVER HEALTHY and or FOREVER HEALTHY WATER product is mistakenly listed at an incorrect price, FOREVER HEALTHY and or FOREVER HEALTHY WATER reserves the right to refuse or cancel any orders placed for product listed at the incorrect price.
FOREVER HEALTHY and or FOREVER HEALTHY WATER reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, FOREVER HEALTHY and or FOREVER HEALTHY WATER shall issue a credit to your credit card account in the amount of the incorrect price.

Term and Conditions; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by FOREVER HEALTHY and or FOREVER HEALTHY WATER without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
FOREVER HEALTHY and or FOREVER HEALTHY WATER may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Forever Healthy Water.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the province of Ontario, Canada, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of FOREVER HEALTHY and or FOREVER HEALTHY WATER products) shall be in the provincial or federal courts located in Toronto, Ontario. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Forever Healthy Water products) must be commenced within one (1) year after the claim or cause of action arises. FOREVER HEALTHY and or FOREVER HEALTHY WATER failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. FOREVER HEALTHY and or FOREVER HEALTHY WATER may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a FOREVER HEALTHY and or FOREVER HEALTHY WATER or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
FOREVER HEALTHY and or FOREVER HEALTHY WATER does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, FOREVER HEALTHY and or FOREVER HEALTHY WATER is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However FOREVER HEALTHY and or FOREVER HEALTHY WATER reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to FOREVER HEALTHY and or FOREVER HEALTHY WATER in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless FOREVER HEALTHY and or FOREVER HEALTHY WATER, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, FOREVER HEALTHY and or FOREVER HEALTHY WATER may link to sites operated by third parties. However, even if the third party is affiliated with Forever Healthy Water, FOREVER HEALTHY and or FOREVER HEALTHY WATER has no control over these linked sites, all of which have separate privacy and data collection practices, independent of FOREVER HEALTHY and or FOREVER HEALTHY WATER. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, FOREVER HEALTHY and or FOREVER HEALTHY WATER seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Sales Terms
All sales of product and/or equipment are final. We accept NO RETURNS and issue NO REFUNDS on all our products due to several reasons: proper handling, possible tampering, quality, freshness, hygiene and liability. We have no way of knowing what someone does with the product once it is out of our hands. Therefore we never accept returns to ensure your safety, and your privilege of getting the freshest product available.

If you are in anyway not happy with the quality of a product, in most instances we offer a replacement or credit. More and more manufacturers are offering replacement credit to us for special quality concerns, so we do support most of our products this way.

All equipment items have various manufacturer warranties that cover repair or replacement. When you buy from FOREVER HEALTHY and or FOREVER HEALTHY WATER, you are assured of getting product that is at all times handled properly according to manufacture’s recommendations. FOREVER HEALTHY and or FOREVER HEALTHY WATER supplies the best of premium quality health products across Canada and the USA, so we have to keep the highest standards possible.

By accessing this Site you agree that the laws of Ontario Canada will apply to all matters arising out of the use of this Site.

Our policies are not intended to violate and/or deny your rights. They are intended to educate and familiarize you with the provided instructions. Use and follow all instructions to avoid any and all damages and/or liabilities associated with any products ordered from Forever Healthy and Forever Healthy Water. Not following the installation instructions and/or safety guidelines provided by the manufacturer can and/or will cause damages. Forever Healthy and Forever Healthy Water assumes no liability for property damage.

All designs and specifications are subject to change without notice.

By purchasing any items through our web site, over the phone, fax or by mail, the Buyer warrants that he/she is at least 18 years of age, and is in compliance with his/her local and provincial/state laws and is legally able to purchase these items.

Buyer is responsible for following any local and provincial/state regulations and plumbing codes pertinent to the purchase, installation and operation of any products.  All directions and installation manuals should be read and followed as instructed.

During the purchasing process/order entry screen Buyer is offered the option of signature required for US domestic deliveries.  The cost of this service is an additional charge. If Buyer does not elect this service and package is left at customer’s door but then ultimately not received or collected by the Buyer the ownership and claim of loss is the Buyers responsibility and expense.

Buyer accepts and agrees to all Forever Healthy and Forever Healthy Water and  the manufacturers policies stated on the website/s and the manufacturers website/s whether ordering by phone, Email, fax, or internet or any other means.

We reserve the right to not sell to a customer(s).

Shipping Policy:
Products are direct shipped and FOREVER HEALTHY and or FOREVER HEALTHY WATER are not responsible for any merchandise lost or stolen through any mail parcel service, including but not limited to USPS, UPS, Fedex, and/or any freight companies.

FedEx, USPS and UPS  Ground Deliveries to Home and Business addresses are sent by default as NO SIGNATURE REQUIRED if Signature Required has not been selected by the Buyer. This means that FedEx and UPS  will leave the package at your door, or in a convenient location if no one is present to receive the shipment.
IF THE BUYER DOES NOT SELECT Signature Required service and package is left at the customer’s door but then ultimately not received or collected by the Buyer the ownership and claim of loss is the Buyers responsibility and expense.

Orders with wrong, inaccurate, or incomplete addresses will incur additional shipping charges and any loss or damage will be that of the buyer/purchaser.

USA Domestic:

Orders are usually shipped within 1-2 days.

Express shipping (overnight, 2-day, etc.) is available upon request. Purchaser agrees to pay additional shipping charges as applicable.

Purchaser is responsible for any and all additional transportation charges, including but not limited to, broker fees, duties, government taxes, etc. that may be incurred during the delivery and export/import process.

Returns of products are not allowed on international orders as all international sales are considered final.

Damaged Goods Policy:  All returns must be requested immediately or within 5 days. It is up to the manufacturer if they will accept a return.  

Damage to product(s) is not always easily identifiable, as damage can either be visible or concealed. For visible damage, do the following:

For the simplest solution for shipping damages, follow this procedure when receiving a delivery. This procedure is the standard operating procedure of the delivery insurance issued by all shipping carriers:

  1.  Inspect your merchandise thoroughly for damage immediately upon arrival (delivery) and reject the entire shipment if you find any damage.
    You can ask the driver to wait while you inspect the merchandise.
  2.  If you find any damage, do NOT accept the delivery.  Contact the manufacturer immediately.
  3. Please take  digital photos of the damage if possible.

Legitimate damage claims will be promptly processed. A replacement from the manufacturer will be shipped to purchaser.
When the manufacturer receives the “damaged goods”, a detailed analysis of the damaged product claim will be performed to determine if the product was damaged during transportation.

Published Prices/Price Changes/Product Availability:
Prices and product design are subject to change without notice due to material price increases or availability conditions.

If a product is unavailable or out of stock, we reserve the right to issue the customer a refund and not fill the order.  Please contact the Forever Healthy and or manufacturer for any and all returns

Returns, either for refund or exchange, are subject to restocking fees of up to 30% and shipping charges are not refundable.

Returns, either for refund or exchange, are NOT allowed on custom ordered products, special orders, reverse osmosis systems, filter cartridges and/or membranes for public safety and tampering reasons..

All returns, either for refund or exchange, MUST have a Return Merchandise Authorization (RMA) number, and include customer’s name, address, telephone number, and specific reason for return. You may acquire this by contacting where you purchased the item.  All shipping charges are the customers expense.

Product(s) must be returned in original packaging and intact. Returned product(s) must be shipped within two weeks of issuance of a Return Merchandise Authorization number to be eligible for a refund. A refund will be issued after the return has been received and inspected and will not include shipping charges.

Proper proof of purchase must be provided and accompany returns.

Refunds will not be issued to third parties. If purchase was made through a drop shipper or other affiliate, the refund must come through either the manufacturer or Forever Healthy.

Disclaimer of Liability for all Products:

IN ALL CIRCUMSTANCES, The MANUFACTURER, NOT FOREVER HEALTHY or FOREVER HEALTHY WATER,  MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT(S) SOLD.

IN ALL CIRCUMSTANCES,   MAXIMUM LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT AND/OR PART(S), AND THIS LIABILITY WILL TERMINATE UPON EXPIRATION OF THE APPLICABLE WARRANTY PERIOD.

FOREVER HEALTHY or FOREVER HEALTHY WATER or the MANUFACTURER Unless otherwise stated, SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THESE LIABILITY LIMITS. CRYSTAL QUEST® SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT CRYSTAL QUEST® IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

We are not responsible for any damages, direct or indirect, that may arise from the use or catastrophic failure of these products. Use all products at your own risk.

Additional Terms, Policies, and Conditions of Sale for all manufacturers  Products we offer.

Our Pledge To You

The best in category, premium quality health products!

Thank you for your continued support. Please feel free to contact us if you require any further assistance.